SOLVED! - “Whirlpool Ice Maker Not Working But Water Dispenser Is”: A Summary

For ease of convenience, Whirlpool equips its fridges with a wide range of features including ice maker and water dispenser. Generally speaking, the performance of the ice maker and the water dispenser of Whirlpool refrigerators nowadays is adequate in most of the cases. Nevertheless, like many other features on modern fridges, both ice maker and water dispenser act up from time to time. Among the complaints that involve Whirlpool ice maker and the water dispenser, one topic gains prominence: Whirlpool ice maker not working but water dispenser is.

How To Troubleshoot Whirlpool Ice Maker

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The ice maker of your Whirlpool fridge stops working even when the water dispenser is still in working order and you have no idea why? Then this article may be able to help you out. Down below is an in-depth guide on troubleshooting Whirlpool ice maker.

Step 1: Reset The Ice Maker 

Despite having superior optimization compared to their predecessor, today’s appliances (fridges included) may develop a few hiccups on occasions. Some hiccups go away by themselves as time passes by while others linger and interfere with the operation of features like water dispense, ice maker, …

All in all, the best fix for hiccups that affect features of Whirlpool refrigerators is a reset as it restores the original performance of features. To reset the ice maker in particular, you must locate the reset switch, hold it down until you hear a chime noise then let go. A couple of models lack a reset switch though and you have to make do with the on/off switch. Of course, you always have the option of unplugging/replugging your fridge to bring the ice maker back to normal.

Step 2: Adjust The Feeler Arm

In layman’s terms, the feeler arm is responsible for shutting down the ice production of the ice maker after ice cubes fill the tray. If the feeler arm stays in position, homeowners should have an easy time getting ice from the ice maker of their fridge. On the other hand, if the feeler arm is out of alignment, the ice production could come to a halt. Fortunately, there is no need to do much to adjust a misaligned feeler arm.

Take a look at your feeler arm, determine whether it gets stuck by ices and push it downward. The last thing you want to do is to break the feeler arm so be careful here.

Step 3: Check For Ice Clogs

Ice makers deal with low temperatures on a regular basis which is why it’s not uncommon for ice clogs to form. With ice clogs blocking the flow of water, ice makers cannot proceed with the production of ice cubes.

Notice your Whirlpool ice maker not working but water dispenser is and suspect ice clogs to be the culprit? Then cutting power to the fridge is your first priority. Afterward, submerge the water line, shutoff valve and other components that water passes through in warm water to clear the ice clogs. Finally, get the components out, give them time to dry and return everything to your fridge.

Step 4: Assess The Water Filter 

For your information, the water filter removes contaminants from water that enters fridges. If you fail to clean/replace the water filter of your Whirlpool refrigerator in time, the build-up of contaminants would hamper the water flow.

Assuming that the water filter is at fault, your ice maker is going to resume operation after you address the filter. For good measure, it’s strongly recommended that you refer to the owner’s manual of your fridge while working on the water filter. Follow the instructions to the letter instead of improvising on the spot so you don’t damage components, void the warranty, etc. Feel free to get in touch with the customer service of Whirlpool if you have questions.

Step 5: Inspect The Door Switch 

To put it plainly, the door switch turns off the ice maker when people open their fridges. Needless to say, in the case that the door switch fails, the ice maker won’t work.

By using a multimeter, you could determine if the door switch of your Whirlpool refrigerator is operational. If the reading suggests that you have a bad door switch, pick up a replacement as soon as possible. Usually, you would be able to deduce the model of door switch you need via the owner’s manual. With the right tools and gears, it isn’t too hard to replace the door switch of fridges but you may hire the pros if you lack confidence.

Maintenance Of Whirlpool Ice Maker

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The issue of Whirlpool ice maker not working but water dispenser is causes a great deal of frustration by all accounts. However, it’s worth pointing out that the ice maker of your Whirlpool fridge is vulnerable to many other issues as well. Therefore, if you wish to minimize the number of headaches in the future, you have to consider implementing these procedures.

  • Keep an eye on temperature: For optimal operation, you should make sure that the temperature in your Whirlpool ice maker stays between 0 and 5 degrees Celsius. If the temperature rises above 5 degrees, the ice production can experience delays. On the other hand, if the temperature drops below 0 degrees, the odds of ice clogs forming spike.
  • Put together a defrosting schedule: The more often you defrost your Whirlpool fridge, the less likely it would suffer from ice clogs. Quite a few tips and tricks about the defrost frequency exist but it’s best to defrost refrigerators at least once every three months.
  • Clean up messes immediately: Spilled water is inevitable sometimes but it’s widely advised that you take care of messes at once. That allows you to prevent frozen water from getting in the way and maintain sanitation at the same time.


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Do ice makers use a lot of power?

Power consumption changes from model to model but the use of ice makers seldom leads to increases in utility bills. As a result, you could use your whirlpool ice maker as often as you see fit for most of the time.

What is the average lifespan of ice makers? 

Installation, usage, maintenance and so on influence the lifespan of ice makers. If you don’t push your ice maker to the extremes, it’s going to last for a decade without much difficulty. There is a good chance that you have to conduct repair and replace components of your ice maker throughout its service life though.

Is it possible to remove ice makers from fridges?

Don’t have a use for your ice maker and hate to let it take up space inside your fridge? Then you could get rid of the ice maker at any time. The removal of ice makers from fridges consists of disconnecting wires, unscrewing screws, etc. To stay on the safe side, take a look at the owner’s manual of your fridge to decide the best way to remove the ice maker.


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